Born

Your questions.
Answered.

Whether you’re visiting Born for the first time or you’ve been before, it’s natural to have questions. Here are some answers to the things people ask most often. And if there’s anything else you’d like to know, you’re always welcome to get in touch.

Your First Visit

Is the studio private and discreet?

Absolutely. Born is a private, appointment-only studio in Whitefield, Manchester. Appointments are one-to-one, with no other clients present, so you can relax and enjoy your time here.

Is there parking?

Yes, free parking is available at the studio.

Can I arrive in my everyday clothes and change?

Of course. You’re welcome to arrive in whatever you feel comfortable wearing and change at the studio.

Do you supply clothes?

No, Born doesn’t supply clothing. Please bring any outfits, shoes or accessories you’d like to wear during your appointment or photoshoot.

What if I’m nervous about my first visit?

That’s completely understandable, especially if it’s your first makeover or you’re exploring a new look. Born is a welcoming, relaxed space where you can take things at your own pace. There’s no pressure and no judgement.

Can I bring someone with me?

Yes. You’re welcome to bring a friend, partner or family member along for support or company.

Are appointments confidential?

Yes. Your privacy and discretion are important. Personal information and photographs are handled confidentially and in accordance with Born’s Privacy Policy.

Makeup and Wigs

Do I need any makeup experience?

Not at all. Whether you’re completely new to makeup or have been wearing it for years, you’re welcome at Born.

Can I bring my own makeup?

Yes. You’re welcome to bring products you already use, particularly if you’re attending a makeup lesson.

What’s the difference between a makeover and a makeup lesson?

A makeover is an opportunity to relax while I create your look. A makeup lesson is a hands-on experience where you’ll learn how to apply makeup yourself, with guidance tailored to your face, features and confidence level.

Can you style or refurbish wigs?

Yes. Born offers wig cleaning, steaming, styling and refurbishment services. Visit the Wig Refurbishment page for more information, or get in touch if you’re unsure which service is right for your wig.

How does wig refurbishment work?

You can arrange to have your wig cleaned, steamed and styled. Wigs can be sent to Born for refurbishment and returned by tracked post. Visit the Wig Refurbishment page for the available services and prices.

Photography

Can I have photographs taken during my visit?

Yes! Born offers a range of portrait photography experiences, from a quick portrait session to a full studio photoshoot. Visit the Photography page to explore the options.

What photography experiences are available?

Born offers several photography options, from a shorter portrait session to a more extensive studio experience. The Photography page explains what’s included in each package.

Can I purchase additional finished photographs?

Yes. Additional finished images are available for £20 each with the Signature Photoshoot and Premier Studio experiences.

Bookings and Privacy

How do I book an appointment?

You can make an enquiry through the booking form on the relevant service page or the main Booking page. I’ll then confirm the arrangements with you.

Do I need to pay a deposit?

A deposit may be requested when booking certain services. Standard deposit amounts vary depending on the experience, and I’ll confirm any deposit required before your appointment. Please see the Cancellation Policy for full details.

What happens if I need to cancel?

Born operates a 48-hour cancellation policy. The applicable terms depend on the service and whether a deposit has been paid. Please read the Cancellation Policy for the full details, including any statutory rights that apply.

When is the studio open?

Born operates by appointment rather than fixed walk-in opening hours. Please make an enquiry to arrange a suitable time.

Are gift vouchers available?

Yes. Born gift vouchers are available and make a lovely gift for someone who would enjoy a makeover, makeup lesson or another Born experience. Please get in touch to arrange one.

Still have questions?
Let’s talk.

There’s no such thing as a silly question. If there’s anything you’d like to ask before booking, I’d love to hear from you.

Contact Born
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